If your order hasn't shipped, you may request cancellation within 30 calendar days of purchase, subject to its processing status. For order changes or cancellations, please contact support@onlymypick.com as soon as possible. Changes cannot be guaranteed once processing has begun.

Approved cancellations before order processing begins are free.

If processing has already begun but the order hasn't shipped, an approved customer-requested cancellation is subject to a 15% fee on the affected merchandise only where disclosed before purchase and permitted by law. No cancellation fee applies where a full refund is legally required due to our inability to fulfill or ship an order as promised.

We accept the payment methods displayed at checkout. Available options may vary by location or payment eligibility. Your order total, including applicable taxes and any selected checkout charges, will be displayed before payment.

For additional details, please review our Payment Policy.

Yes! We offer free Standard Shipping on eligible orders delivered to supported U.S. addresses, with no minimum purchase requirement.

Any product-specific shipping restrictions or charges will be disclosed where applicable before checkout.

Eligible in-stock U.S. orders generally take approximately 1–2 business days to process, with an estimated total delivery timeframe of 2–5 business days.

Delivery times may vary by product, location, and carrier. Larger furniture and special-handling items may take longer. Please refer to the product page and checkout information for applicable estimates.

Where available, Priority Order Processing can be selected at checkout for $6.99 per order instead of free Standard Shipping.

It gives your order priority during processing but is not expedited carrier shipping. Same-day shipment or faster delivery is not guaranteed.

Once your order ships, we'll send you tracking information when available.

Visit our Track My Order page and enter your shipment tracking number to check delivery updates.

Tracking information may take some time to appear after dispatch.

If your package appears missing, first check the delivery location, any carrier delivery notice, your building reception, and household members who may have accepted it.

If you still cannot locate the package, contact support@onlymypick.com with your order number. We'll review the available delivery information and help determine the next steps.

We don't currently offer general change-of-mind returns after shipment or delivery.

Our quality support covers eligible product defects and other qualifying issues, not personal preferences. Any applicable statutory consumer rights remain unaffected.

Please contact support@onlymypick.com with your order number, a description of the issue, and photos when reasonably available.

We'll review the situation and help arrange an appropriate resolution, which may include a refund or replacement depending on the circumstances and applicable terms.

Eligible products are covered by our 90-Day Limited Product Warranty, beginning on the confirmed delivery date.

If your product develops a verified manufacturing or quality defect within 90 calendar days, you may request a refund or replacement, subject to our warranty terms and applicable law.

Please review our Warranty Policy for full coverage, exclusions, and claim instructions.

Approved warranty replacements do not require an additional purchase payment for the replacement product.

Replacement shipping charges may apply only when clearly disclosed before purchase and permitted by applicable law. Where we are required to cover those costs, we will do so.

Any applicable charge will be communicated before the replacement is dispatched.